DCBC Group
Global Media Holdings
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Home
About
Portfolio
Contact
Support
Open a support ticket
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Subject
Where are you stuck?
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Opened from Instagram / Facebook / another app
Unsupported browser
Opened on desktop / laptop
Camera permission denied
Start button is greyed out
Stuck loading / scene won’t start
Black screen after opening
WebGL / graphics not supported
Motion / sensor permission (iOS)
Lag / overheating / poor performance
Audio not working
Lost stealth code / recovery
Stealth code not working
Stealth code device limit
Wrong email used during purchase
Payment still processing
Payment / activation
Billing / refund question
Something else
Describe what’s going on
Submit ticket