Knowledge Base
How to Fix Audio Problems
By default, the experience begins with audio muted. This is intentional.
Key Points
- Check the silent switch - on iPhone, there's a physical switch on the left side of the phone. If it shows orange, your phone is on silent mode. Flip it to unmute.
- Turn up the volume - use the side buttons to increase volume.
- Check Bluetooth - if your phone is connected to Bluetooth headphones or a speaker, audio may be playing there instead.
- Use headphones - if you need privacy, any wired or Bluetooth headphones will work.