Knowledge Base
How to Open EnjoyMeNow in the Right Browser
EnjoyMeNow uses your phone's camera for augmented reality. The AR features require specific browser capabilities - camera access, motion sensors, and 3D rendering - that only work reliably in Safari (iPhone) and Chrome (Android).
Key Points
- Look for a menu icon (three dots, or a share/export icon) in the app's browser bar
- Tap "Open in Safari" (iPhone) or "Open in Chrome" (Android)
- The experience should work normally in the full browser
Helpful Notes
- iPhone: Use Safari
- Android: Use Chrome
- Other browsers like Firefox, Opera, Edge, or Samsung Internet may not support the camera features this experience needs.
- Chrome on iPhone also works. Behind the scenes, Chrome on iOS uses the same engine as Safari, so it has the same capabilities.
- If you tapped a link inside Instagram, Facebook, Twitter/X, WhatsApp, Snapchat, TikTok, or any other app, the link opened in that app's built-in browser. These in-app browsers almost always block camera access.
- To fix this:
- If you're using the right browser and the experience still won't load, check out our articles on camera permissions and troubleshooting loading issues.