Knowledge Base
Supported Mobile Browsers & Devices
Our WebAR experiences are optimized for modern mobile browsers. While we test broadly, the devices below deliver the most reliable performance.
Resolution steps
- iPhone & iPad: Safari 15 or newer on iOS/iPadOS 15+. Recent devices such as iPhone 11–15, iPad Pro/Air (2020+) perform best.
- Android flagships: Chrome 115+ on Android 11+ across Google Pixel 5–8, Samsung Galaxy S21–S24, and OnePlus 10/11.
- Samsung Internet 17+ on Galaxy devices offers parity with Chrome, including camera/AR permissions.
- Motorola, Xiaomi, Oppo, and other OEMs generally work when updated to Android 11+ with Chrome/WebView kept current.
- Low-end or rooted devices, desktop browsers in mobile emulation mode, and in-app webviews are not officially supported.