Knowledge Base
Start button stays greyed out
Complete the onboarding prompt and allow camera access so the Start button can turn on.
Resolution steps
- Tap the scene picker or onboarding hint first—once you choose a scene, the Start button unlocks.
- When Safari or Chrome asks for camera access, tap Allow and reload if the button stays grey.
- If you joined via QR code, rescan it to sync markers before tapping Start again.