Knowledge Base
What WebGL Errors Usually Mean
WebGL is the technology your browser uses to render 3D graphics. EnjoyMeNow needs WebGL to display the AR characters. Think of it as the engine that makes the 3D visuals possible.
Key Points
- Turn off Low Power Mode (Settings -> Battery -> Low Power Mode)
- Close all other apps to free up GPU resources
- Make sure you're using a supported browser
- Refresh the page
Helpful Notes
- Your phone is too old - phones from before 2018 may not have the graphics capability needed. Generally, iPhone 8 or newer and mid-range Android phones from 2019+ are supported.
- Low Power Mode is on - this can throttle your phone's graphics processor. Turn it off and try again.
- Your browser doesn't support it - make sure you're using Safari (iPhone) or Chrome (Android).
- Unfortunately, if your phone's hardware doesn't support WebGL, there's no workaround. You would need a newer device to use the experience.